Hammerson plc announces the appointment of Gwyn Burr as a Non-Executive Director with immediate effect. Gwyn has over 25 years experience in the retail sector, with a particular focus on the delivery of industry-leading customer service and marketing communications.
Gwyn is Customer Service and Colleague Director at J Sainsbury plc, where she has responsibility for Sainsbury’s interaction with 22 million customers every week. Gwyn joined Sainsbury’s in 2005, and her responsibilities have included Marketing, Customer Service, Own Brand, Human Resources, Corporate Responsibility, and Corporate Communications.
Her early career was spent at Asda, where she became Marketing Director in 1996, before progressing to roles as Customer Service Director and Financial Services Director. In 2001 she founded Resultant, a retail consultancy specialising in strategy formulation, its internal communication and subsequent execution for large, consumer-facing businesses.
Gwyn is a Non-Executive Director of the Financial Ombudsman Service and Wembley Stadium. She is a board member of Sainsbury’s Bank plc, where she chairs the nominations committee and sits on the remuneration committee. She is the Chair of Business in the Community (BITC) Community Investment Board and was formerly a Non-Executive Director at the Principality Building Society.
John Nelson, Chairman, said:
"Given our increased focus on retail and ambition to be the best owner-manager and developer of retail property, the delivery of exceptional customer service must be at the heart of our operations. We are fortunate to have secured someone with Gywn’s depth of expertise in understanding and delivering customer service for major retail brands. Her range of skills will mean she will be an excellent addition to the Hammerson board."
There are no matters in connection with this appointment to be disclosed under paragraph 9.6.13 of the listing rules of the UK Listing Authority.
For further information
John Nelson, Chairman
Morgan Bone, Director of Corporate Communications
Tel: 020 7887 1000