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Coronavirus (COVID-19)

As a responsible business, we have put in place a series of measures aimed at minimising the impact of the current Coronavirus outbreak on our colleagues, customers, partners and business operations.

This includes establishing a dedicated working group which reports on a daily basis to the Executive Committee on coordinating our response across our portfolio and how we are caring for our colleagues. We are being led by the latest guidance, advice, and best practice from the Governments and relevant authorities in the regions in which we operate, and are updating our position and policies as soon as this changes.

We have a comprehensive business continuity plan in place for our corporate offices and flagships which is monitored, tested and updated regularly. Across our flagship destinations, all staff who are able to work from home are doing so. We are making sure that our colleagues are in regular virtual contact and are supported as we appreciate that this is a different way of working for most.

We continue to follow the latest advice from the Governments in the regions in which we operate closely. In the UK and France, all stores have been instructed to close until further notice, with the exception of essential businesses such as food stores and pharmacies. As a result, apart from these essential businesses, our centres in the UK and France are currently closed. Our centres in Ireland currently remain open, although tenants can operate within core hours if that makes sense for them.

The majority of outlets across the VIA and Value Retail premium outlets portfolios are also currently closed, following guidance from respective national Governments.

This is a rapidly evolving situation, and we will work hard to keep the information on this site as up to date as possible.

Our priority is, and will remain, the health and wellbeing of our colleagues, customers, and partners.